FAQs – Neat Freaks Co.

FAQs Page

FAQs

Frequently Asked Questions

What areas do you serve?

We serve all of Orange County, California.

What cleaning products do you use?

We use eco-friendly, non-toxic cleaning products that are safe for your family and pets.

Are your cleaners insured and vetted?

Yes, all of our cleaners are fully vetted, background-checked, and insured.

Do I need to be home during the cleaning?

No, you don’t need to be home. You can provide access instructions, and we’ll take care of the rest.

How do I pay for your services?

Card only. Tips in cash acceptable.

What is your cancellation policy?

We require at least 24 hours' notice for cancellations to avoid a fee.

How do I book a cleaning?

You can easily book a cleaning through our website, by phone, or via email.

Do you bring your own cleaning supplies and equipment?

Yes, we bring everything needed for the job.

What’s the difference between deep cleaning and standard cleaning?

Deep cleaning covers more intensive tasks, such as cleaning baseboards, inside appliances, and tackling hard-to-reach areas, whereas standard cleaning is focused on maintaining general cleanliness.

Do you offer discounts for regular cleanings?

Yes, we offer discounted rates for weekly, bi-weekly, or monthly cleaning schedules.

Newsletter

Subscribe to Our Newsletter

Reliable, Affordable, and Detailed House Cleaning for Homes & Businesses.

Get In Touch

Services

Legalities

Copyright © 2024 NEAT FREAKS | All Rights Reserved. Created By XCONS